Bringing Harmony to a Fast-Growing, Fast-Changing e-Commerce Ecosystem

By Derek Choy, VP of Engineering Not long ago, e-commerce was centralized around a few “megaplatforms,” like Amazon and eBay. But the constant advances in search technologies and the explosive growth of social media have changed all that. Now the world of e-commerce is a multitude of individual storefronts, exposed to current and prospective customers[...]

Downtime Costs. Period.

By Oleg Ganopolskiy, VP of Product Operations Uptime for any system is important and when that system is mission critical, it is essential. Now, I know mission critical is different for every company, but I bet everyone would agree that their billing and payment systems are mission critical. Minutes of downtime can be disastrous, especially if[...]

SaaS Enables Business Collaboration Like Never Before

By Derek Choy, VP of Engineering These days, more companies are offering product bundles to create the best value for their customers. Traditionally, bundling has been limited to intra-company products, like Comcast’s Triple Play which provides TV, Internet and phone service in a single package. Despite the subscription billing challenges that come with offering these[...]

Freemium or Free Trial Models. What works best for your business?

By Mike Morini Free trials and freemiums are two common pricing tactics frequently used by businesses with recurring revenue models. While conceptually simple, these tactics can be tricky to implement effectively to drive adoption. It’s important to emphasize that free trials or freemiums don’t fit every business. Let’s take a look at some key questions[...]

Understanding the distinct advantages of the three basic recurring revenue models.

By Mike Morini It hardly comes as news that Wall Street analysts look favorably at publicly traded companies that generate recurring revenues compared to companies that rely on one-time sales. Why? If your business has a $10 milllion run rate and 90 percent of it is in recurring revenue you can count on $9 million[...]